Aster Guardians Privacy Notice
a) Introduction
Aster Guardians (hereinafter referred to as “The Company,” “we,” “us,” “our”) with its place of incorporation at (Insert registered office address) is the “Data Controller” in respect of your Personal Data. Aster Guardians Global Nursing Award is an initiative by Aster DM Healthcare to recognize, acknowledge, and honour exceptional contributions made by nurses worldwide to make the world a better place.
We understand the importance of protecting the Personal Data of our customers (hereinafter referred to as “customer,” “you,” “user,” “Data Subject”). This Privacy Notice outlines how we Process any Personal Data collected from you by accessing, browsing, and/or using the website. This Privacy Notice applies only to activities that a customer engages in on this website and does not apply to The Company’s activities that are offline or unrelated to the website.
Any capitalized terms used in this Privacy Notice shall have the meanings ascribed to them under applicable Data Protection laws and regulations.
b) What Personal Data we collect
We collect the following categories of Personal Data:
Personal Identifiers: Full name, date of birth, phone number, email address, gender, nurse/midwife category, city, region and country, passport, emirates ID or any other government ID, photographs, medical/nurse council registration certificate (name of council, registration number and nursing license), valid identity and residency proof, valid proof of current employment (nurse ID, letter from the institute), work experience, photograph, hospital/institute details (institute name, job title, country, city), reporting manager details (name, designation, email ID and contact number), reference details (full name, relationship with the referrer, organization, designation, country, mobile number and email ID), proof of education (degree name, degree certificate), social media profile links (LinkedIn, X, Facebook and Instagram), supporting documents.
Account Login and Device Information: IP address, internet domain, browser type, device details, encrypted password etc.
c) How and When we collect your Personal Data
We collect your Personal Data in the following ways:
When you visit our website and engage in activities such as registering or logging in.
When you fill out the application for registration as a prospective award participant for our Global Nursing Award.
When you contact us regarding any queries.
When you communicate with us through social networking websites, third-party applications, or similar technologies.
Information from Third-Party Services
If you access the services from an advertisement on a third-party website, application, or other service, we may receive information from the owner of the Third-Party Service related to you or that advertisement.
d) Use of Your Personal Data
Your Personal Data may be used for purposes including but not limited to:
To collect anonymous data regarding the usage of the website for performance improvement.
To verify the details you provide and assess eligibility for the Global Nursing Award.
To respond to communications or queries about the award.
To send promotional communications and support marketing and analytics.
For insurance processing and billing purposes.
To improve our services and customize your experience.
To administer any agreement you have with us.
To comply with legal obligations, defend against claims, and address fraud or breaches.
e) Legal Basis for Processing of Your Personal Data
We process your Personal Data based on:
Consent: For marketing or explicit registration consent.
Legitimate Interest: Understanding and improving services while respecting your rights.
Compliance with Law/Agreement: Legal obligations related to the award.
Vital Interests: To protect the life or safety of individuals in rare situations.
f) AI Usage
We may use AI technologies to enhance healthcare services such as diagnostics, treatment personalization, and workflow automation. These are subject to legal compliance and internal assessments.
Separate and explicit consent will be obtained where health data is processed via AI.
g) Children’s Privacy
Minors under 18 are not permitted to use the website. We do not knowingly collect or share data of children under 18. If such information is submitted, it will be deleted unless consent is provided by a parent or guardian.
Contact: Privacy@asterdmhealthcare.com
h) Term of storage of Personal Data
Personal Data is retained only as long as necessary for the purposes collected, and in accordance with legal requirements. Consent withdrawal for marketing leads to removal from marketing databases.
i) Sharing and Transferring of Personal Data
With your consent, we may share your Personal Data with Aster affiliates, agents, third-party providers, authorities, HIS, and across jurisdictions as needed for legal or service reasons.
We follow data localization and privacy laws (e.g., UAE PDPL, KSA PDPL). Vendors are assessed for risk and restricted to necessary use.
Exceptions include:
Public interest
Publicly available information
Medical or health insurance services
Vital interest protection
Legal rights under employment or social law
Legal claims or judicial cooperation
Contract execution
Disclaimer: Patient Health Information includes medical history, physical traits, disabilities, healthcare services, donation/test data, incidental data, and voluntary disclosures.
j) Your Rights and Control over your Personal Data
Your rights include:
Right to obtain information
Right to withdraw consent
Right to grievance redressal
Right of data portability
Right of correction
Right of erasure (with legal exceptions)
Right to restrict processing (under certain conditions)
Right to object (including to direct marketing)
Right not to be subject to automated decision-making
Right to be notified of data breaches
Contact to exercise rights: Privacy@asterdmhealthcare.com
k) Security
We implement strong technical and organizational measures including encryption, access control, third-party risk checks, and breach management to protect your Personal Data.
l) Use of Cookies
Cookies help us analyze site usage and enhance functionality. We do not collect additional user data unless voluntarily submitted. Refer to our Cookie Policy for more.
m) International Users and Personal Data
International users are encouraged to visit https://astermedicaltravel.ae for data handling details.
n) Modifications to this Privacy Notice
We may update this Notice periodically. Changes are effective upon posting, and the latest date will be mentioned.
o) Contact Us
Data Protection Officer
Email: Privacy@asterdmhealthcare.com
Contact No.: +971565037221
Write to:
The Data Protection Officer
Aster DM Healthcare Limited
33rd Floor – Aspect Tower, Business Bay, P.O. Box: 8703 – Dubai – U.A.E
If you have any concerns or complaints, we encourage you to first contact us. We will address complaints and respond within the applicable legal timeframes.